About HELM

What is HELM?

HELM Provides Warehouse Staff With the Tools They Need to Optimize Picking Processes.

HELM: Humanitarian Enterprise Logistics Software

For nearly 40 years, HELM has been purpose-built to support humanitarian, nonprofit, and NGO supply chains. Delivered as a modern SaaS platform, HELM brings together a full suite of logistics, finance, and compliance tools — ensuring organizations can manage every aspect of the supply chain with transparency, accountability, and confidence. From donor offers to last-mile delivery, HELM provides end-to-end oversight across global operations.

Core Modules & Capabilities

Donor & Gift Management

  • Donor Offer Management: Capture, review, and approve donor offers with configurable workflows that ensure compliance with donor intent.
  • Gifts (GIK): Track the full lifecycle of donated goods, including restrictions, valuation, and reporting for complete transparency.

Procurement & Inbound Logistics

  • Requisitions & Purchasing: Streamline procurement with built-in approval chains, vendor management, and purchase order automation.
  • Delivery Management: Oversee inbound deliveries from planning to receipt, ensuring shipments arrive as expected.
  • ASN Inbound / EPCIS Inbound: Receive shipments with serialized data, validating accuracy and compliance at the point of entry.

Warehouse & Inventory Control

  • Inventory Management (WMS): A robust, configurable warehouse management system supporting barcoding, serialization, and multi-level units of measure.
  • Asset Management: Track, maintain, and optimize organizational assets with complete lifecycle visibility.

Order Fulfilment & Outbound Logistics

  • Standard & Retail Orders: Manage diverse order types with flexible rules to meet the needs of partners, field offices, and beneficiaries.
  • Kitting (Production): Assemble kits or bundles from inventory with full traceability of components and costs.
  • Order Picking & Shipping: Ensure efficient picking, packing, and shipment processes using barcode-driven workflows.
  • ASN Outbound / EPCIS Outbound: Communicate shipment details with trading partners, supporting serialization and regulatory compliance.

Financial & Compliance Tools

  • Invoicing: Generate invoices with accuracy, supporting multiple currencies and donor requirements.
  • Maintenance (CMMS): Manage equipment upkeep with preventive and corrective maintenance scheduling.
  • Finance: Automate financial flows with ledger-ready outputs and seamless integration with ERP and accounting systems.
  • First Data Bank (FDB): Integrate pharmaceutical data for accurate classification, valuation, and compliance.
  • Data Warehouse: Consolidate data across modules into a central repository for powerful analysis and reporting.

Reporting & Integration

  • Reports & Ad Hoc Queries: Build tailored reports, explore datasets, and generate real-time insights for decision-making.
  • Labeling: Create and manage compliant product, shipment, and asset labels with barcode support.
  • REST API: Extend HELM with a powerful, configurable API that integrates with any system.
  • External Integration: Connect HELM seamlessly to ERP, CRM, donor management, and other enterprise platforms.

Let’s Talk!

Schedule a demo to get a look at everything Humanitarian Software can do for you.

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