Portessa
Connecting Donors, Partners, and Field Teams Through One Portal
Portessa – Extending HELM with Self-Service Web Portals
Portessa is a powerful accessory to the HELM SaaS solution, designed as a WordPress plug-in that integrates directly with HELM or other databases. With Portessa, organizations can rapidly deploy secure, user-friendly web portals that match the look and feel of their corporate websites. This ensures a seamless brand experience while unlocking new ways to engage customers, partners, and field offices in the supply chain process.
Empowering Stakeholders Through Self-Service
Portessa extends HELM’s functionality beyond the back office by enabling stakeholders to interact with supply chain data directly. Through Portessa-powered portals, users can:
- Search inventory levels in real time
- Place online orders for available stock
- Track shipments with full details, including tracking numbers
- Approve international consignments prior to shipment
- Manage customs documentation and clearance processes
- Complete partner onboarding and application workflows, including approvals
- For pharmaceutical products, view DSCSA compliance details such as lots, expiration dates, and serialization data
Every interaction is processed in real time with HELM, giving portal users immediate results and feedback. This ensures that actions such as orders, approvals, and updates are reflected instantly, reducing delays and improving confidence in the data.
Proven at Scale
Portessa is not just a concept — it is a proven solution, already in use by more than 2,000 organizations worldwide. These portals serve a wide range of stakeholders, including partner organizations such as clinics, medical mission teams, and remote field offices affiliated with larger organizations.
Among these groups, the most popular features include partner onboarding, order placement, and shipment tracking. These functions provide tremendous value by simplifying everyday processes and giving partners visibility into critical supply chain information.
Support for Remote and Global Operations
For organizations working across borders and in remote regions, Portessa offers simple, reliable solutions to extend HELM’s reach. Remote field offices can use Portessa portals to participate directly in supply chain workflows without the need for complex IT infrastructure. By providing easy, browser-based access, Portessa ensures that even users in challenging environments can contribute to accurate planning and execution.
Flexible and Configurable
Because Portessa is built on WordPress, the world’s most widely used content management platform, it offers unmatched flexibility. Portals can be configured to mirror your organization’s design standards while tailoring functionality to specific stakeholder groups.
Humanitarian Software’s team of web designers and developers can build out your portal solution as a turnkey service, delivering a polished, ready-to-use site. Alternatively, your own team can take control of the site configuration directly, using Portessa’s tools and familiar WordPress design concepts to customize the portal to your exact needs.
The Results
By combining the flexibility of WordPress with the power of HELM, Portessa creates a modern, intuitive front-end for complex supply chain operations. Already trusted by thousands of organizations, it provides real-time transparency, accessibility, and efficiency — empowering clinics, mission teams, field offices, and partners to engage directly in the supply chain and deliver aid more effectively where it is needed most.
Let’s Talk!
Schedule a demo to get a look at everything Humanitarian Software can do for you.